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I Will Not Complain - Shanghai Open Program Management Express - Enhance your management skills in a short time | | Course Description: This course subjects are very clear, rich in contents and methods, and atmosphere is very lively. Throughout a two-day experiential training, participants will develop their management skills by action, thinking, debriefing and application back to workplace. The training is combined with instructed explanation by our facilitator, case study and discussions, role-playing and other teaching methods to inspire participants to explore in depth. Participants will develop essential qualities of good manager; effective communication, building trust, inspiring and motivating others and driving for the results.
This course is suitable for the following groups: - Newly promoted managers who need to learn management skills
- Managers who need further learning in order to improve self management skills
- People who are ineterested in developing themselves in order to be managers
Course Outcome: - Enhance the attitude and ways of thinking, to become a manager psycologically first
- Improve management skills such as the effective communication, building trust, and inspiring and motivating others
- Understand management experiences in the each industry of the participants and establish connections with other participants
Program Outline | Day 1 | Morning Introduction: IWNC introduction, share program objectives and participants get to know each other. Discussion: What kind of attitudes and skills a qualified manager havs? - Management basic elements: Planning, organization, leadership and control
- Manager’s basic attitude: Sense of team, teamwork, and serving for others
- Skills that managers should have
Afternoon Introduction:Manager’s basic competencies: Effective communication, building trust, creating a high performance team, motivating subordinates effectively How to improve effective communication skill? - Experiential learning
- How do you feel?
- How was the process during the activity?
- Implications for managers
- What are the important elements of effective communication?
- How to do active listening?
- Communication within a team
Improve building trust skill - Experiential learning
- How do you feel?
- How was the process during the activity?
- Implications for managers
- Trust equation: T=(C+R+I)/S
- How to obtain trust from others
Evening Free discussion about management | Day 2 | Morning Review Day 1 - I’m surprised with .., I’m aware of .., I expect ..
How to improve creating a high performance team skill? - Experiential learning
- How do you feel?
- How was the process during the activity? What happened?
- Linking to the reality, implications for managers
- What are the important elements of creating a high performance team skill?
- How to do with our current team?
- How to do with the team at our workplace?
- Introduction of model of a high performing development
How to improve a skill of motivating subordinates effectively? - Experiential learning
- How do you feel?
- How was the process during the activity? What happened?
- Linking to the reality, implications for managers
- What is motivation?
- Some theory related to motivation: needs by levels, incentives as insurance, goal setting, etc
- Application of motivation theory at the workplace: recognizing individual differences, using target feedback, employee participation and fairness of the system
Afternoon Practical application: case study analysis and role-playing, discussions and exercises in certain circumstances, how to emphasize practical applications of various management capacities, and accepting others’ feedback. Making an action plan: planning actions how we can improve our management skills Closing: Two day program outcome and participants’ behavioral change before and after the program Program ends | Details | Date: | June 4th - 5th, 2010 (2 days 1 night) | | Venue: | Songjiang (We arrange a bus from Shanghai downtown to Songjiang) | | Language: | Chinese | | Facilitator: | River Tian, Please click here for his bio. Alfred, Yao, Please click here for his bio. Alice Zhong, Please click here for his bio. | | Attendance Fee: | RMB 3,000 (including transportation, accommodation, food and beverage)
| | Contact: | IWNC Shanghai Office Alice Zhong, Asuka Hosoda Tel: (021) 6258-1024 Email:
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| Limited places are available. Register early to avoid disappointment! |